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Thursday, April 24, 2008

 

Publix Grocery Store First Impression

Have you ever wondered how different grocery stores measure up against one another?

Which one would you pick? Do you have a favorite and a never go to again store?

I recently visited, for the first time, a Publix grocery store in South Carolina. These stores are scattered though the south eastern sates such as Florida, South Carolina, and Georgia.

The First thing I noticed was the parking lot, which had well marked green buggy collectors to drop your grocery cart off in once you are finished loading your groceries. Nice, some grocery stores don't have grocery cart collectors in the parking lot at all. Then the parking lot is one big buggy fest with rogue buggies slamming into the sides of parked cars.

Walking through the door I was presented with a open layout that had all sixteen aisles laid out before me. At a glance I could see the Deli, Bakery, and Wines sections.

The Deli and Bakery are well stocked with a good variety and the wine department had a nice variety of wines including higher end wines.

The meat and the produce sections were not quite as stellar. They were lacking in variety and needed to be a littler larger.

The seafood department was nice but also could have been a little larger with more variety.

They have a pharmacy that looked like it carried everything.

Speaking of drugs, I looked everywhere for a coffee shop in the store but was sadly let down.

The sixteen aisles were wide and stocked well. They had one whole aisle dedicated to stationary,birthday, and get well cards.

Oh, I forgot to mention that they had a large magazine area with a good selection.

The store is green friendly and provides reusable grocery bags for 99 cents each.

They are also big on charity and donate to schools and other charity's.

From the time I entered the store to the time I left I was greeted by at least three store employees asking if they could help me. This really was surprising.

While standing 3rd in line, in the 10 items or less checkout waiting for my turn to pay for my one item, a bag of 35% Cocoa milk chocolate, I was called over and rang up at the service desk. I guess they thought I shouldn't have to wait with only one item. Fairly amazing!

This store shines when it comes to friendliness and customer service.

What about the prices. Sorry, I couldn't get a handle on this one. I will have to go back again and report more.

I did notice that there was no self checkout, everything is done by the employees. I'm not sure if this is a good or bad thing.

Taking everything into account I'm going to have to give Publix a score of 4 out of five grocery carts. It's a nice place to shop if you have one in your area.

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